FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
About the Shop
Q: What do you sell?
A: I create and sell original artwork, prints, stickers, keychains, totes, and other art-related products!
Q: Do you take commissions?
A: At the moment, commissions are closed. I’ll announce when they reopen!
Q: Do you offer custom orders?
A: I sometimes take custom orders for specific products (e.g., personalized prints or sticker sheets). Feel free to message me for details!
Ordering & Shipping
Q: Where do you ship from?
A: I ship from the United States.
Q: Do you ship internationally?
A: Yes! However, international shipping times and costs vary. Any customs fees or duties are the buyer's responsibility.
Q: How long does shipping take?
A: Orders typically ship within 3-5 business days. Delivery times depend on your location and shipping method.
Payments & Returns
Q: What payment methods do you accept?
A: I accept payments through PayPal, Venmo, Zelle, and card payments.
Q: Do you accept refunds or exchanges?
A: Due to the nature of handmade items, I generally don’t accept returns or exchanges. However, if there’s an issue with your order, please reach out and hopefully we can work something out!
Other Questions
Q: Can I repost your art?
A: Please do not repost my art without credit! If sharing on social media, please tag me (@jasperoura or @noorifulart) and link back to my shop.
Q: How can I contact you?
A: You can message me via Instagram DMs, or website contact form. I’ll do my best to reply within 1-3 business days!